| Minimum quantity | Discount |
|---|---|
| Buy 2 + | Get 10% discount |
Saving up to $2568
+3 day shippings
Klarna - フレキシブルな支払い方法
Over 1500 5-star reviews
Search or browse our FAQs below
What's the delivery time?
expand_moreOur delivery time can vary slightly depending ordered product, or your location.
Delivery Times:
Custom Orders (Dolls):
In Stock (Sex Dolls):
Toys & Other Items:
Learn more about shipping
What is your return policy?
expand_moreWe offer 90-day free returns for unused products. You can return your order at no cost if you change your mind.
Exceptions: Returns are not available for sex dolls as they are custom-made products.
Where's my tracking number?
expand_moreAfter placing your order, you'll receive a confirmation email. Once your order ships, you'll get another email with the tracking number. Our couriers provide regular progress and tracking updates. Follow your order status on the order status page.
Email & SMS updates: Activate shipping updates at checkout to get updates directly to your phone.
My payment isn't going through
expand_moreWe accept all major credit cards. If your transaction is not going through, please double check
I can't split my payment with Klarna
expand_moreWe offer Klarna currently only use customers. For monthly installments, we offer also Sezzle payments & PayPal
Can i cancel my order?
expand_moreToys (orders under $500): JLD ships most orders the same day. Therefore, cancellations are not possible after order confirmation. However, we offer a free 90-day return service. You can return your order for a full refund after receiving it.
Sex Dolls (over $500): You can cancel your custom sex doll order within 24 hours of placement. Email support@joylovedolls.com with your order number, email, and name within 24 hours. A 20% cancellation fee applies, and you will receive an 80% refund. Cancellations are not possible after 24 hours.
Can I modify my order after shopping?
expand_morePlease review your order carefully before submission. Modifications are possible within the first 12 hours for a one-time fee of $79.00. Email us at support@joylovedolls.com for modifications.
After 12 hours, modifications are not possible due to the manufacturing process.
I'm missing an item from my order
expand_moreMany of our products are shipped separately due to packaging. For example, if you order sex dolls and a cleaner, they will be sent in different shipments. While they usually arrive together, they might sometimes arrive at different times.
If you need to pick them up at a postal office, provide both shipping numbers. If you have any questions, please contact our customer service.
Is it safe to order online from JLD?
expand_moreYes, it’s very safe. We have delivered over 16,000 orders with 100% accuracy.
Which countries do you deliver to?
expand_moreWe ship to the USA, Canada, the United Kingdom, and all European Union countries.
Additionally, we operate in Norway, Switzerland, Australia, Iceland, New Zealand, Monaco, South Africa, and Turkey.
Is your packaging discreet?
expand_moreリッチテキストエディターで関連するテキストコンテンツを追加してください。このコンテンツには、リンクや基本的な書式設定、例えば太字やイタリックも含めることができます。
Do i need to pay custom fees?
expand_moreFor USA, UK, and EU customers, all taxes and customs fees are included in the price.
Exceptions: For CAN, NOR, AUS, SE, SA, and some other countries, import charges and taxes are your responsibility.
What payment method you accept?
expand_moreAccepted Payment Methods: Visa, Mastercard, Discover, American Express, PayPal, Klarna, Shop Pay, Afterpay, Apple Pay, Google Pay, Joy Love Dolls gift cards, UnionPay
Is your packaging discreet?
expand_moreお客様のプライバシーは当社にとって重要ですので、当社のパッケージはロゴなしの無地のダンボールでお届けします。
Join JLD+ Insider and Enjoy Full Shopping Benefits
独占的な取引とクーポン
expand_moreExclusive insider deals & coupons. Join now & get $50 off from your first purchase.
Best Price Quarantee
expand_moreShop with confidence knowing you’re getting the best price. If you find a lower price elsewhere, we’ll match it to ensure you always get the best deal with JLD.
Free Lifetime Shipping
expand_more生涯にわたりすべてのご注文で送料無料をお楽しみください！
90-Day Free Return
expand_moreWe want you to be completely satisfied with your purchase. If you're not happy with your order, you can return any unused products within 90 days for a full refund
Save favorites items
expand_moreお気に入りのプレジャープロダクトを保存して、後で再訪問してください
Better Warranty
expand_moreEnhanced warranties on favorite pleasure products
Real-time tracking with updates
expand_moreReal-Time Tracking: Our couriers provide regular progress and tracking updates. Follow your order on the order status page.
Email & SMS Updates: Activate shipping updates at checkout to get notifications directly to your phone
Contact our customer support through the contact page and our team will get back to you as soon as possible.
Sign now and get a $50 Off first order. *exclusions apply
