Is the packaging discreet? Will anyone know what is inside?
Yes, completely. All orders ship in plain, unmarked boxes with no indication of the contents. The sender name on the label is neutral. Your privacy is our priority.
What is the doll made of and how does it feel?
She is crafted from premium
, which is body-safe, odorless, and incredibly soft to the touch. The material closely mimics real skin in both texture and warmth, especially when used with a warming accessory.
Can I customize her before ordering?
Yes! this doll is fully customizable. Choose skin tone, hair, eyes, wig, and body options directly on the product page before ordering.
How long does delivery take?
Each doll is made to order. Production typically takes 7-14 days, and we aim for you to receive your doll within 4 weeks tops. You will receive full tracking details as soon as your order ships.
Is the doll easy to maintain and clean?
Yes. We include a cleaning kit and full care instructions with every order. Silicone is non-porous and straightforward to clean. With proper care, your doll will last for many years.
What if I am not satisfied with my order?
We stand behind every doll we sell. If there is a manufacturing defect or damage on arrival, contact us within 7 days and we will make it right. Our customer support team is available 7 days a week.
