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Tik zems kā 49$/mēnesī

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Returns

Enjoy Risk-Free Shopping If you're not happy, we're not happy. That's why you have up to 90 days after your order date to return it.

Terms:

  • Product must be unused
  • Does not apply to customized products (dolls)

Order Cancellations:

Rotaļlietas: JLD lielāko daļu pasūtījumu nosūta tajā pašā dienā. Tāpēc atcelšana pēc pasūtījuma apstiprināšanas nav iespējama. Tomēr mēs piedāvājam bezmaksas 90 dienu atgriešanas servisu. Jūs varat atgriezt savu pasūtījumu un saņemt pilnu atmaksa pēc tā saņemšanas.

Seksa lelles: Jūs varat atcelt savu pielāgoto seksa lelles pasūtījumu 24 stundu laikā pēc tā izveidošanas. Sūtiet e-pastu uz support@joylovedolls.com ar savu pasūtījuma numuru, e-pastu un vārdu 24 stundu laikā. Piemērojas 20% atcelšanas maksa, un jūs saņemsiet 80% atmaksa. Atcelšana pēc 24 stundām nav iespējama.

Modifications After Order

We encourage you to review your order carefully before submission. Modifications are possible within the first 24 hours for a one-time fee of $79.00. Please email us at support@joylovedolls.com for modifications. After 24 hours, modifications cannot be accommodated due to the commencement of the manufacturing process.

Missing an item from my order

Many of our products are shipped separately due to packaging. For example, if you order sex dolls and a cleaner, they will be sent in different shipments. While they usually arrive together, they might sometimes arrive at different times.

If you need to pick them up at a postal office, provide both shipping numbers. If you have any questions, please contact our customer service.

Damaged Products or Order Discrepancies:

At Joy Love Dolls, we are committed to delivering excellence. Each order undergoes a rigorous inspection, testing, and photographic documentation before it leaves our facility to ensure top-notch quality. If you find any discrepancies or damages upon receiving your order:

  1. Do Not Use the Product: We are unable to accept complaints for used products.
  2. Report Immediately: Within 24 hours of receiving the order, please contact our support team at support@joylovedolls.com with detailed photos of the issue.
  3. Prompt Assistance: Our dedicated team will thoroughly investigate the matter and respond swiftly. In most cases, we will send replacement parts for any broken or missing components in your order.