[   { "@context":"http://schema.org", "@type":"WebPage",  "author": { "@type": "Person", "name": "Miika Hiltunen" }, "creator":"Miika Hiltunen",  "dateCreated":"2020-01-13T17:25:21Z", "dateModified":"2020-01-13T17:25:21Z", "datePublished":"2020-01-13T17:25:21Z", "headline":"Returns \u0026 Refund Policy", "mainEntityOfPage": { "@type": "WebPage", "url": "https://www.joylovedolls.com/pages/returns-refund-policy" }, "publisher": { "@type": "Organization",  "logo": { "@type": "ImageObject", "name": "JLD Logo Schema by SchemaPlus", "url": "https://cdn.shopify.com/s/files/1/1520/6182/files/schemaplus_organization_logo.png?v=1719419393" },  "name": "JLD" }, "text": "\u003ch1 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eYour Satisfaction and Trust are Our Priorities\u003c\/strong\u003e\u003c\/h1\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDamaged Products or Order Discrepancies:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003eAt JLD™, we are committed to delivering excellence. Each order undergoes a rigorous inspection, testing, and photographic documentation before it leaves our facility to ensure top-notch quality. If you find any discrepancies or damages upon receiving your order:\u003c\/p\u003e\n\u003col data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eDo Not Use the Product:\u003c\/strong\u003e We are unable to accept complaints for used products.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eReport Immediately:\u003c\/strong\u003e Within 24 hours of receiving the order, please contact our support team at \u003ca href=\"mailto:support@joylovedolls.com\"\u003esupport@joylovedolls.com\u003c\/a\u003e with detailed photos of the issue.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003ePrompt Assistance:\u003c\/strong\u003e Our dedicated team will thoroughly investigate the matter and respond swiftly. In most cases, we will send replacement parts for any broken or missing components in your order.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eReturns \u0026amp; Refunds:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWe craft each product with personalized care, making them uniquely for you. Due to the custom nature of our products, we are unable to offer returns or refunds. We appreciate your understanding in this regard.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eOrder Cancellations:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWhile we typically do not accept returns, you have the flexibility to cancel your custom sex doll order within 24 hours of placement.\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eCancellation Process:\u003c\/strong\u003e Please email \u003ca href=\"mailto:support@joylovedolls.com\" data-mce-href=\"mailto:support@joylovedolls.com\"\u003esupport@joylovedolls.com\u003c\/a\u003e with your order number, email, and name within 24 hours of placing your order.\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eCancellation Fee:\u003c\/strong\u003e A 20% fee is applied for cancellations, as manufacturing typically begins shortly after order placement. We offer an 80% refund within this 24-hour window. Unfortunately, cancellations are not possible after 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eNote:\u003c\/strong\u003e Immediate shipment of in-stock dolls and sex toys means we cannot offer a 24-hour cancellation period for these products.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDoll Modifications After Order Placement:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWe encourage you to review your order carefully before submission. Modifications are possible within the first 12 hours for a one-time fee of $79.00. Please email us at \u003ca href=\"mailto:support@joylovedolls.com\" data-mce-href=\"mailto:support@joylovedolls.com\"\u003esupport@joylovedolls.com\u003c\/a\u003e for modifications. After 12 hours, modifications cannot be accommodated due to the commencement of the manufacturing process.\u003c\/p\u003e", "url":"https://www.joylovedolls.com/pages/returns-refund-policy" }    , { "@context": "http://schema.org", "@type": "BreadcrumbList", "name": "JLD Breadcrumbs Schema by SchemaPlus", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@id": "https://www.joylovedolls.com/pages/returns-refund-policy", "name": "Returns \u0026 Refund Policy" } } ] }   ]